8 Good Customer Retention Ideas For Small Business – No Shortcuts

Customer Retention Ideas

There are many customer retention ideas that can be adopted, but there are no shortcuts. Retention is a combination of the value add of a product or service and relationship building through the customer experience. There is no “one-size fits all” strategy and every business decide on those ideas that works for them and develop … Read more

How to Create a Small Business Compliance Program – 6 Steps

Small Business Compliance Program

To create a small business compliance program should not be a cumbersome exercise. This is understandably so because a small business is different from larger organizations that have a long list of regulations and standards they must comply with while running the business. Compliance is important. The goal of compliance is to prevent problems related … Read more

What is Compliance in Business? – Its Importance

What is Compliance in Business

What is compliance in business and why does it matter?  Regulatory compliance refers to the set of policies, procedures, and processes that ensure business adherence to laws, rules, requirements. While compliance is focused on  preventing problems, it also helps avoid fines, penalties, and reputational damage. Compliance management may be simple for a small business, or … Read more

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