Explore
Conduct A Quick And Easy Business Self Assessment To Know The Current State Of Your Business
Provides a good Gap Analysis
BUSINESSES WE WORK WITH
How can we help you?
Start Up
Growing
Scaling
Mature
Exit Preparing
What We Do
Are you tired of constant overwhelm, losing employees or customers, and operating in a disorganized environment?
BCINC helps business owners streamline their systems and processes, so they can eliminate stress, save time, energy and money without compromising quality.
We work with you to create “order from the disorder” of your broken processes and systems by first getting to the root cause of your business pain points.
We then help course correct with proven, tailored business and process management improvement tools to fix the problem and get the results you desire.
Having the clarity of what needs to be done removes guesswork, and saves you from unnecessary spend. We help you reduce costs.
Transform How You Do Business
Your Common Pain Points
Don’t know where to start improvement
Non-aligned or non-integrated core processes
Bottlenecks in operations
Duplicate processes and procedures
Constantly looking for documents
Constantly losing employees
Significant Equipment downtime
Non-alignment of roles & responsibilities
Losing customers or clients
Tailored Solutions We Use
Internal operational audits
Business processes mapping
Creating, repairing, or improving systems
Aligning roles & responsibilities
Standardizing processes
Streamlining and optimizing processes
Improving personal and team productivity
Managing regulatory compliance
Developing business or Operational plans
Creating strategic plans
Applying Lean Six Sigma methodologies…and more
As a small construction company going through a growth phase we struggled with processes to align and support the increase in business. Cecilia was amazing with breaking the business down and identifying workflows from customer first contact through the sales and production phases and finally closing a successful project. With this outline we were able to automate several of the steps, as well as delegate easier, to help give the customer the best experience possible. I highly recommend BCINC and Cecilia to any contractor who is overrun by their business. There is a better way than working 60-70 hours a week!
Sean Bradley
Owner EnerClear Exteriors
“I am very impressed with BCINC Canada guiding and helping us to get organized with our process improvements and document management system. Cecilia always brought a positive attitude, and has been very resourceful and helpful in completing the project and delivering what she had set out to do. She is an expert in this field, and I would highly recommend BCINCs services to any business looking to define and improve their process improvement initiatives, and to also set up a documentation management system to be better organized as a company”
Nelson Liem
President & Founder – Exmerce
We recently had BCINC Canada guide us through building a proper business plan. It was a lot of work to complete but we felt it was very necessary for our business growth. We are very thankful to BCINC Canada for all the hard work put into this project. Very professional and excellent service.”
Ryan Hansen
Owner – Hansen Plumbing & Heating
My experience is specifically with Cecilia, or Dr. J as I came to know her. We worked together years ago and as some employees I thought of QA/QC as another needless operation to get clients. Cecilia actually took the time to understand what we did as surveyors and I was so impressed with how she made the time to understand what she was applying her craft to as an industry which she had no idea of. Both of us have moved on and in my new ventures I plan on tapping Dr. J on the shoulder to help me out. I have really come to appreciate the QA/QC process and know I’ll be in great hands with Cecilia at the wheel.
Chris Lahti
Equipment Manager, Precision Geomatics
Cecilia is a professional business woman who is able to assist business owners in progressing towards their goals. Highly recommended!
Patrick O’Grady
Client – Legal Services
She is a professional to the core, reliable and dedicated. I have known her for the past 7 years, she is an embodiment of peace and patience in service.
Lanre Lawal
Client – Not-for-Profit
Cecilia is a professional and a pleasure to work with. Highly recommend
Jennifer Zalzal
CEO Zalzal Designs
Recent Articles
How to Survive in Small Business – 10 Practical Steps
If you are a business owner struggling with frustration and overwhelm looking for how to …
No comments
How to Fix Feeling Overwhelmed in Small Business – 8 Steps
Are you feeling overwhelmed in small business? When everything’s spiraling out of control, and you’re …
No comments
What is the Benefit of Process Mapping?: Unlocking Efficiency
What is the benefit of process mapping? Imagine business processes as a tangled set of …
No comments
Redefine Your Small Business Strategy and Operations
Fix Your Broken Systems and Processes to Reduce Costs
We provide services in 3 core areas to reduce costs, yield higher return on investment, and grow your business
Obtain Clarity
Pinpoint areas to improve and eliminate guesswork about areas to provide greatest benefit and ROI
Clearly Define Roles & Responsibilities
Improve management organization and structure to eliminate lack of task and process accountablities
Processess Mapping
Create objective visualizations of the current state of the business end-to-end core processes and activity owners, and improve to desired state of operations.
Streamline & Optimize
Streamline duplicate, overlapping, and redundant processes and optimize to improve work process efficiency, customer experience, and increase profit margins
Standardize Processes & Procedures
Save time and money by standardizing repetitive and non-repetitive processes with documented procedures and other quality documentation.
Conduct Operational Audits
Identify areas of regulatory and in-house non-compliance, opportunities for improvement in team productivity and operational management systems.
Create Efficient Management Systems
Remove process and system frustrations with bottlenecks caused by poor management systems (quality, document, equipment, etc…) and reduce waste
Plan for Success – Business Plan & Strategic Planning
Create a foundational business plan for loans or investors, or course correct if you never even had one. We assist you with strategic planning and implementation and help you track progress toward your long-term goals.
Workflow
After mapping out processes and workflows, provide a new level of understanding and analysis of business operations to help identify improvement touchpoints.
Our clients benefit from our expertise in regulatory, quality, environmental, and occupational health and safety management to bring a holistic perspective to their business problems
We provide consulting with a difference, as we are not averse to rolling up our sleeves to tackle your operational problems. Become a forward-thinking business by reaching out to us
We Assess, Analyze, Prioritize, Execute, Deliver,
More Videos
Explainer
Start Up
Growing
Scaling
Mature
Exit Preparing
Upcoming Video
Upcoming Video
BUSINESSES WE HAVE WORKED WITH
Providing Tested Expertise for Your Business
Quality Management
Internal Audits
Business Processes
Business Plans
