What Makes Good Customer Experience? – Would You Buy From You?
What makes good customer experience? Would you buy from your own business if the tables were turned? What strategies should businesses employ to ensure their … Read more
BCINC Canada helping small businesses improve productivity, processes, and performance
Actionable customer service strategies that help you deliver better experiences, handle complaints with confidence, and build loyal relationships. Learn how to turn everyday interactions into long-term business success.
What makes good customer experience? Would you buy from your own business if the tables were turned? What strategies should businesses employ to ensure their … Read more
Knowing how to increase customer satisfaction will ensure that your customers are happy, and that they keep returning to your products and services. This is … Read more
Understanding the difference between customer service versus customer satisfaction is key to running a successful business as it can impact the customer experience and loyalty. … Read more
There are many customer retention ideas that can be adopted, but there are no shortcuts. Retention is a combination of the value add of a … Read more