What Makes Good Customer Experience? – Would You Buy From You?
What makes good customer experience? Would you buy from your own business if the tables were turned? What strategies should businesses employ to ensure their … Read more
BCINC Canada helping small businesses improve productivity, processes, and performance
What makes good customer experience? Would you buy from your own business if the tables were turned? What strategies should businesses employ to ensure their … Read more
Knowing how to increase customer satisfaction will ensure that your customers are happy, and that they keep returning to your products and services. This is … Read more
Understanding the difference between customer service versus customer satisfaction is key to running a successful business as it can impact the customer experience and loyalty. … Read more
Tracking and measuring the satisfaction level of customers is important for every business. Why is customer satisfaction so important? The reasons are not far-fetched. Poor … Read more