How to Automate Your Small Business Processes – Identify and Simplify First
To automate your small business processes is not just a simple exercise of purchasing software. In isolation software will not solve the underlying problem of … Read more
processes mapping
Customer Experience Journey Map – How to Walk In Their Shoes
A customer experience journey map should be the heart of your business. It is not about how you think the customer sees your brand and … Read more
Why Improve Processes? – Strange Myths You Hear
Many business owners and executives constantly ask Business Process Improvement Specialists the question “Why improve processes?” Are you among this group? There are several strange … Read more
What is Business Process Improvement – A Hype?
What is Business Process Improvement? Is it a necessary cost of business or is it just a hype? Business Process Improvement will identify all forms … Read more
